2 The Preparation stage

• Implementation of organizational plans
• Property maintenance (in case the property is not ready) and as specified according to the owners s preferences.
• Preparing the property or vacant units for presentation and marketing

3 The Marketing stage

• Implementation of marketing plans
• Creating a comprehensive identity for the property
• Sending invitations to targeted demographics
• Sending invitations to the waiting list
• Marketing through our electronic or field marketing channels
• Publishing across real estate marketing platforms
• Renting vacancies
• Periodic business reports

4 The Leasing stage

• Clarification of the rental property policy.
• Selection of tenants based on our leasing criteria (financial stability, number of individuals, targeting).
• Internal approval workflow adoption
• Periodic business reports

5 The Contracting stage

• Managing and documenting contracts through the ijar platform
• The official delivery to tenants according to the templates of the Sakani platform and the General Authority for Real Estate.
• Periodic business reports

6 Tenant Relations

• Implementation of operational plans
• Property supervisor for all internal and external operations.
• Sending the property's timeline of operations to tenants and monitoring its execution.
• Receiving requests and feedback and directing them.

7 Maintenance

• Contracting with maintenance service providers.
• Supervisor and maintenance team for commissioning and scheduling periodic and annual maintenance of property facilities.
• Management and handling of all property maintenance operations.
• Management and processing of maintenance requests for tenants.
• Provision of materials required for operations.

8 Reports

• Compilation of all periodic reports and evaluation of stages of periodic operations according to plans.
• Assessment of workflow processes and addressing any delays or deviations from requirements.

9 Financial Operations

• Financial accountant to respond to all financial inquiries or to direct the preparation of a report as per the owner's request.
• Creating annual collection plans and periodic collection plans tailored to the property agreements.
• Managing the property owner's tax file.
• Technical and financial reports on the operation of the property.
• Increasing investment returns by minimizing operational costs to the minimum.

10 The quality management and monitoring stage

As teamwork yields its fruits, and since one of our priorities and goals is to achieve a quality of life through the services we provide to owners and tenants.

• We develop and monitor all internal and external operations to evaluate performance regularly, including:
• Contracting with maintenance service providers.
• Supervisor and maintenance team for commissioning and scheduling periodic and annual maintenance of property facilities.
• Weekly field visits to evaluate and accompany the property’s quality work progress.
• Operating services management includes cleaning, guarding, and elevator maintenance

11 Support services

• Meeting tenants' requirements such as internal cleaning, car washing, delivery services, etc.
• Providing free interior designs for tenant units exclusively through Satellite Real Estate Company.
• Directing tenants to accredited entities to provide furniture and appliances with additional discounts.